User manuals for electricity meters

Electricity meter information

Nowadays, electricity meters can be read remotely, which means that the meters send information about electricity consumption to the energy company automatically with the help of a reading system and a communication network. Electricity meter readings therefore no longer need to be recorded and sent manually.

Remotely readable electricity meters benefit the customer in many ways. First of all, electricity invoicing takes place exactly according to actual consumption – there is no longer a need for estimates and balancing bills. With remotely readable electricity meters, it is possible for us to offer the customer access to monitor their own energy consumption with an accuracy of up to an hour. In addition, with remotely readable meters, it is easier for us to get information about power supply failures and thus repair faults faster and more efficiently.

The electricity may no longer be switched off at the main switch for an extended period.

In the past, electricity at a summer cottage, for example, could be disconnected for the winter by using the main switch or unscrewing the main fuses. In the current era of remotely readable electricity meters, this is no longer possible, as the meter would disconnect from the remote reading system, triggering an error for the electricity company. This could result in an unnecessary inspection visit. If a meter cannot be read, we do not receive information about potential power outages, nor can we monitor the status of the property’s electricity supply. Furthermore, if a meter remains disconnected from the remote reading system for an extended period, the customer will be switched to estimated billing—meaning they could receive an estimated bill even if there is no actual electricity consumption at the property.

Therefore, it is important that, during a long absence, the electricity is disconnected using the switching mechanism built into the remotely readable meter. This ensures the meter remains connected to the remote reading system, even though the power supply to the property—beyond the meter—is cut off. You can find detailed instructions on how to disconnect the electricity in the meter user manuals provided below.

Note! For the duration of the electrical work, the power will be switched off—in accordance with electrical safety requirements—via the apartment’s main switch.